That's Business

There was a time when organizing a meeting with a client was considered a very big thing. The entire organization from the bottom to the top would be involved in the planning process. Before cell phones were around, it was considered rude to presume that your client would let you use his or her telephone.

Hence, one had to make sure one was completely prepared and there was no scope for any complications at any point of time in the meeting. Today, forgetting a document back at office is not a big deal because one can simply place a phone call and request the individual to fax it, scan it and mail it or simply bring it over.

The improvements in facilities have simplified process but it has also made people complacent. Nothing can beat the wonderful impression that is generated when you are well prepared for the meeting. If you are shuffling papers and if you are constantly making phone calls requesting some other document to be bought or forwarded, it is obviously going to present a poor picture in front of the client.

Hence, you should use the facilities and new opportunities only to enhance your ability to conduct meetings smoothly. Do not make the mistake of thinking that you can land at the meeting without preparation and yet end up with a deal.

Many companies are beginning to encourage their clients to opt for online meetings. This is a very good idea and can save a lot of time and effort for not just the organization but for the client as well.

However, if your infrastructure breaks down and if you are left stranded without any ability to get in touch with the client again, it can be disastrous for your business. If you have a patchy videoconferencing facilities and are constantly calling the client to repeat whatever you have said, it is only going to create a bad impression.